Troop Medical Services (TMS)

Troop Medical Services (TMS) consists of four clinics across the Tidewater Market that service active duty personnel.

Resolute Clinic (TMC #2)

815 Gaffy Place, JBLE, VA 23604, (757) 314-7654
0700-1600, Monday - Friday
Resolute Clinic provides Primary Care, Physical Therapy, and Case Management/Care Coordination services to Active Duty servicemembers assigned to and visiting JBLE, VA.

Skymaster Clinic: (TMC #1)

664 Darcy Place, JBLE, VA 23604, (757) 314-8096
0700-1600 Monday-Friday
TMC #1 provides primary care to AIT students assigned to JBLE, VA. AIT students should coordinate with their chain of command to request and schedule an appointment.

Skymaster Clinic: Deployment Medical Readiness Clinic (DMRC)

664 Darcy Place, JBLE, VA 23604, (757) 314- 8096
0700-1600 Monday-Friday
Deployment Medical Readiness Clinic services deploying units and servicemembers and conducts scheduled Soldier Readiness Processing (SRP) though coordination with garrison. DMRC also conducts MEDPROS readiness requirements, overseas screenings, medical in/out-processing, physical exams, and contains the Aviation Clinic.

Ft. Story Lighthouse Clinic

649 New Guinea Road, Fort Story, VA 23459, (757) 422-7822
0630 – 1500 Monday – Friday
Lighthouse Clinic provides healthcare to active duty and the beneficiary population at Ft. Story, VA. Optometry, Dental, and Case Management services are also available at this location. Pharmacy, radiology, and laboratory services are coordinated with Boone Naval Health Clinic at 1035 Nider Blvd #100, Virginia Beach, VA 23459.

Active Duty Concerns

Sick Call

Troop medical clinics do not offer walk-in sick call at any time. Access to care is by appointment only.
Need to schedule an appointment? Call the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584.

Acute Care

If you are not able to schedule an appointment that meets your acute care needs, you may:
- Contact the Nurse Advice Line to request a referral to a local network Urgent Care Clinic by calling 1-800-874-2273 or www.MHSNurseAdviceLine.com.
- Report to the closest Emergency Department.

MHS Genesis Patient Portal

Access your secure patient portal to access your health records, schedule an appointment, or secure message your healthcare provider team at https://my.mhsgenesis.health.mil.

MEDPROS Profile

Need to review or print your existing profile? You may access it at https://medpros.mods.army.mil/portal/#/

Retiring or Separating from the Military Soon?

Need a separation health assessment? The Separation Health Assessment provides a single separation exam. This supports the Department of Veteran’s Affairs (VA) disability compensation program and the Department of Defense (DoD) mandatory separation history and physical exam. This assessment provides a complete medical evaluation at separation, which documents any medical concerns identified during your military career and assess your current health and medical history.
Who conducts the exam?
-The VA conducts the exam when the servicemember applying for disability compensation has at least 90 days remaining on Active Duty.
-The DoD conducts the exam for servicemembers who are not filing a disability compensation claim or have less than 90 days remaining on Active Duty.
If you are filing a claim for VA disability compensation, you should:

1. Submit an application between 90 and 180 days prior to separation or retirement. Use VA Form 21-526EZ, “Application for Disability Compensation and Related Compensation Benefits,” found at: https://www.vba.va.gov/pubs/forms/VBA-21-526EZ-ARE.pdf
2. Submit your service treatment records (STRs) from your current period of service.
3. Complete, sign and submit DD Form 2807-1, “Report of Medical History.” You can access the form at: http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd2807-1.pdf
4. Learn more about the Benefits Delivery at Discharge (BDD) Program at: https://www.va.gov/disability/how-to-file-claim/when-to-file/pre-discharge-claim/

***Note: If you have fewer than 90 days until discharge, you can still file a claim for disability benefits. DoD will still need to complete your separation exam.
If you are not filing a claim for VA disability compensation, or have fewer than 90 days until discharge or retirement, you should:

1. Complete, sign and submit DD Form 2807-1, “Report of Medical History.” You can access the form at: http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd2807-1.pdf
2. Schedule an appointment with your DoD provider by calling the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584.

You can find more information at: https://error.vba.va.gov/BENEFITS/separation-health-assessment.asp
Policy is located in DoDI 6040.46: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/604046p.pdf
 
 

Medical Readiness Made Easy

Check your medical readiness at https://medpros.mods.army.mil/portal/#/ Take the following actions if you are overdue or due within the next 90 days.
 

Medical Readiness Requirement	Frequency	How and where do to get it done:	How long will it take to update MEDPROS?
Dental	Annual	Call 757-314-8015 (Tignor Dental Clinic) or 757-314-7925/7926 (McDonald Army Health Center Dental Clinic) to schedule an appointment.	24-72 hours
PHA	Annual	1. Complete online portion (Part I)of the PHA prior to booking your appointment at https://medpros.mods.army.mil/portal/#/ 2. Call the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584 to schedule an appointment with a provider.	7-days
Immunizations	Varies	Walk-in to the Deployment Medical Readiness Clinic (DMRC) on Fridays from 0700-1100 or 1300-1500	72 hours
Hearing	Annual	Call the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584 to schedule an appointment.	2-4 weeks
Vision	Annual	Walk-in to the Deployment Medical Readiness Clinic (DMRC) on Fridays from 0700-1100 or 1300-1500 if you do not wear glasses/contacts and are under age of 40. If you wear glasses/contacts or are aged 40 or older, please schedule with optometry. OR Call Optometry Clinic (front desk) at 757-314-7620 OR Call the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584 to schedule an appointment with the Optometry Clinic.	72 hours
HIV	Every 2 Years	Walk-in to the Deployment Medical Readiness Clinic (DMRC) on Friday from 0700-1100 or 1300-1500 OR Walk-in to the McDonald Army Health Center laboratory M-F 0730-1600 (except 3rd Thursday of every month)	72 hours