The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown
 

Patient Resources

Joint Commission

Patients & Visitors - The Joint Commission

Survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization. McDonald Army Health Center is periodically surveyed by The Joint Commission (TJC); the last survey took place in April 2019. Surveys are unannounced.

Anyone believing that he or she has pertinent and valid information about quality of care and/or the safety of the environment in which it is provided at McDonald Army Health Center may contact the TJC with these concerns at the following address, fax or email:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

FAX: 630-792-5636

E-mail to https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/?utm_source=TJC+Website&utm_medium=Icons&utm_campaign=Contact-Us

To view the Joint Commission website, visit http://www.jointcommission.org

Don't forget to keep your family's information up to date in DEERS!