Health Management

Services Offered

The Health Management Clinic is a facility based educational clinic that is designed to assist patients with certain medical conditions. The patient learns how they can work with their health care providers to improve and maintain their health. Patients are taught how to self-manage common day-to-day problems with their conditions and how to decrease or prevent the effects of chronic health conditions.  Contact the staff at 757-314-7612 for more information on the services listed below:

Access to Care

Active Duty, Family Members and Retiree patients can be seen in this clinic.

Appointments

To schedule an appointment, please login to MHS GENESIS Patient Portal or call the Hampton Roads Appointment Center (HRAC) at 1-866-645-4584.  For all other appointments, please contact our clinic at 757-314-7612 to schedule.

HRAC Hours 

Mon - Fri: 6 a.m. to 7 p.m.

Sat, Sun and Holidays: 7 a.m. to 3:30 p.m.

Cancelling Appointments

To cancel an appointment, please go to MHS GENESIS Patient Portal  and access the Appointment Center or call the Hampton Roads Appointment Center at 1-866-645-4584 to cancel appointment. McDonald Army Health Center requires that beneficiaries cancel 24 hours prior to your appointment.  

Don't Be a no-show!

McDonald Army Health Center wants your help in reducing the number of "No Shows". Patients who miss appointments or arrive late by 10 minutes or more to their scheduled appointments are considered "No Shows". "No Shows" limit the number of available appointments.  The Health Center request beneficiaries cancel at least 24 hours prior to your appointment.