Getting Care

Visitor Guidelines

The novel coronavirus (COVID-19, SARS-COV2) is a viral respiratory infection that spreads by close human contact or by respiratory droplets. In order to protect patients and staff, it is important to limit the number and duration of personnel in medical facilities.

Effective immediately, the following revised visitor policy will remain in effect until further notice.

Visitors are not allowed for Outpatient Services except for the following:
a. One parent, or legal guardian for pediatric patients. Children without an appointment are prohibited from entering the facility for their safety during the COVID Pandemic.
b. A single visitor required to assist patients with physical restrictions and/or use of assistive devices for safety.
c. A single visitor when required to assist patients with special needs.
d. Note: For outpatient procedures, staff will meet escorts at entrance and assume responsibility of patients. Staff will request escort phone numbers to notify them of procedure
completion. Upon discharge, patients will be escorted to front entrance via wheelchair to meet their escort.
e. AIT Soldiers will proceed to appointments without escorts (or battle buddies).
f. There may be a need for additional family members, health care aids, court ordered or other escorts to accompany the patient during the scheduled appointment. These
exceptions will be pre-arranged by clinic staff who will notify staff at the control access entry points. Clinic staff will provide the name of the patient, time of appointment, and visitor
allowed to accompany the patient.

All visitors will be screened at an access control point IAW screening protocol, and must meet screening criteria.

All visitors will wear a cloth nose and mouth face covering or surgical type mask, except for children under the age of 2, or any patient having difficulty breathing.

All visitors who enter an exam and/or treatment room will be expected to utilize hand sanitizer prior to entering and exiting the room for health and safety reasons.

Any exceptions to this policy must be approved by the MCAHC Commander and/or designated representative.
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